Privacy Policy

At **Av Sales Online**, we hold a fundamental **commitment to data protection and user privacy**. This policy serves to transparently inform you about the methods by which we collect, utilize, secure, and disclose the personal data you provide when accessing our website and digital services.

1. Data Collection and Usage

We collect essential personal and transactional data when you interact with us. This includes, but is not limited to: your name, email address, physical address, phone number, **billing/payment information (secured by external processors)**, and IP address. Non-personal information, such as browser type and session data, is also collected to analyze performance.

2. Purpose of Processing Information

The personal data collected is exclusively used to fulfill our core business functions and legal obligations:

**Fulfilling Contracts:** Processing, generating, and delivering your ordered digital product keys.
**Customer Relationship Management:** Providing proactive and reactive support, including technical assistance and warranty claims.
**Service Improvement:** Analyzing website performance and customer interaction patterns to optimize service delivery.
**Marketing Communications:** Sending relevant product updates, promotions, and tailored notifications (with an easy opt-out).
**Security and Legal Compliance:** Detecting and preventing fraudulent activities and adhering to global regulatory frameworks.

3. Disclosure of Personal Data

**Av Sales Online** maintains a strict policy: **we do not sell, trade, or rent your identifiable personal information**. Data is only disclosed to necessary external service providers, such as secured payment gateways and delivery platforms, strictly for the purpose of processing your order or fulfilling a legal mandate, and always under robust non-disclosure and data processing agreements.

4. Data Security Measures

We employ sophisticated, industry-standard **technical and organizational measures** to safeguard your personal data. This includes secure socket layer (SSL) encryption, firewalls, and strict access control protocols for all internal systems. While we commit to maximum security, we cannot guarantee absolute data security against all external threats, and transmission remains at the user's risk.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance navigation, analyze site traffic, and personalize content. These tools are deployed in compliance with applicable laws. You have the right to accept or decline cookies through your browser settings, though opting out may impact certain aspects of website functionality.

6. Your Rights as a Data Subject

**Right of Access:** Requesting copies of your personal data we hold.
**Right to Rectification:** Correcting inaccurate or incomplete data.
**Right to Erasure ('Right to be Forgotten'):** Requesting the deletion of your personal data, subject to legal retention obligations.
**Right to Object:** Objecting to the processing of your data for direct marketing purposes.

7. Policy Amendments

**Av Sales Online** reserves the right to modify or update this Privacy Policy at any time. Significant changes will be communicated through a prominent notice on our website or via email (if applicable) prior to the changes taking effect. Continued use of our service after the policy updates constitutes acceptance.

8. Data Protection Contact

For all inquiries, requests regarding your data rights, or concerns related to this Privacy Policy, please contact our dedicated Data Protection Officer at: **support@avsalesonline.com**.